Dynamics of Company/Agency Relationships

The IN-HOUSE program, Dynamics of Company/ Agency Relationships, is especially for insurance carriers. It takes a proactive, insurance-specific approach to agency relationship building and customer satisfaction.

Because all programs will be held at the insurance company's office or off-site, each course can be specifically tailored to meet the unique characteristics of each participating insurer. Every insurance company is structured differently—and competes in various markets with a wide range of products. This program can be customized to fit the specific roles and responsibilities of the participants, and the services and products they endorse.

Course Content

The curricula is enhanced by role-playing and the facilitation of instructors who are actively, successfully, involved in the industry.

You’ll learn how to:

• Begin new business relationships and enhance existing ones.
• Develop communication and negotiation skills.
• Communicate with different personality styles.
• Improve relationships within company ranks.
• Adapt to the changing marketplace.
• Determine what is most important for your clients.
• Recognize different agency cultures.

Give your staff the customized education they need and deserve -- in order to be their competitive best.